Last Updated: March 11, 2026
Effective Date: March 14, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between LMTY, Inc. ("LMTY," "we," "us," or "our") and you or the entity you represent ("Customer," "you," or "your") governing access to and use of LMTY's competitive intelligence platform and related services (collectively, the "Service").
By accessing or using the Service, clicking "I agree," completing the registration process, or otherwise indicating your acceptance, you agree to be bound by these Terms. If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
If you do not agree to these Terms, do not access or use the Service.
LMTY provides a competitive intelligence workspace that helps business teams aggregate, analyze, and act on information about competitors and market dynamics. The Service uses artificial intelligence and automated processes to surface, synthesize, and present competitive intelligence relevant to Customer's products and market.
During the Early Access phase:
LMTY may modify, update, or discontinue any part of the Service at any time. LMTY will use reasonable efforts to notify Customers of material changes with at least 30 days' notice where practicable.
The Service is intended for business use only. By registering, you represent that:
You are responsible for:
LMTY uses one-time password (OTP) authentication via work email. You are responsible for ensuring your email account remains secure.
You agree to provide accurate, current, and complete information during registration and to keep this information updated.
Subject to these Terms and timely payment of any applicable fees, LMTY grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during the applicable subscription term solely for your internal business purposes.
You agree not to, and will not permit Authorized Users to:
LMTY may impose usage limits (e.g., number of reports, AI queries, data ingestion volume) as communicated in your plan or Documentation. Exceeding limits may result in throttling, overage charges, or suspension.
You retain all ownership rights in Customer Data. LMTY does not claim ownership of Customer Data.
You grant LMTY a limited, non-exclusive license to access, process, store, and use Customer Data solely to:
You are solely responsible for the accuracy, quality, legality, and appropriateness of Customer Data. You represent and warrant that:
Upon termination of your Account, LMTY will delete or anonymize Customer Data within 90 days, unless legally required to retain it. You may request earlier deletion by contacting contact@lmty.com.
The Service uses large language models (LLMs) and other AI/ML systems to generate Output. You acknowledge that:
The Service may aggregate publicly available information from third-party sources to generate competitive intelligence. LMTY does not guarantee the accuracy or completeness of such information. LMTY is not responsible for errors in third-party data.
You agree not to rely solely on Output for material business decisions without independent verification.
LMTY and its licensors retain all right, title, and interest in and to the Service, including all software, algorithms, models, interfaces, documentation, branding, and any modifications or improvements thereto. These Terms do not transfer any LMTY intellectual property rights to you.
If you provide suggestions, ideas, or feedback regarding the Service ("Feedback"), you grant LMTY a perpetual, irrevocable, royalty-free license to use and incorporate such Feedback into the Service or other products without any obligation to you.
Subject to these Terms, Output generated from your Customer Data is owned by you. LMTY retains the right to use anonymized and aggregated Output data to improve its AI systems.
Each party agrees to keep confidential any non-public information of the other party that is designated as confidential or that reasonably should be understood to be confidential given the context ("Confidential Information"). Each party agrees to:
Confidentiality obligations do not apply to information that:
LMTY treats Customer Data as your Confidential Information and will not disclose it except as permitted under these Terms or the Privacy Policy.
During Early Access, the Service is provided at no charge or at such pricing as separately communicated to you. LMTY may introduce paid plans at the conclusion of Early Access.
When paid plans are introduced:
You are responsible for all applicable taxes, levies, or duties imposed by any taxing authority on your use of the Service, excluding taxes on LMTY's net income.
Overdue amounts accrue interest at 1.5% per month (or the maximum permitted by law, if lower). LMTY may suspend access for accounts more than 30 days past due.
These Terms commence on the date you first access the Service and continue until terminated.
You may terminate your Account at any time by contacting support@lmty.com or using account deletion features within the Service.
LMTY may suspend or terminate your Account immediately if:
Upon termination:
Each party represents and warrants that:
LMTY warrants that:
EXCEPT AS EXPRESSLY SET FORTH IN SECTION 11.2, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." LMTY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. LMTY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.
12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LMTY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE, EVEN IF LMTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
12.2 LMTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS PAID BY YOU TO LMTY IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
12.3 THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
12.4 Some jurisdictions do not allow limitation of certain liabilities, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless LMTY, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
The parties will attempt to resolve any dispute through good-faith negotiation. If unresolved within 30 days, disputes will be submitted to binding arbitration under the American Arbitration Association's Commercial Arbitration Rules, conducted in San Francisco, California. The arbitration will be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction.
YOU AND LMTY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the above, either party may seek injunctive or other equitable relief from any court of competent jurisdiction for actual or threatened breach of confidentiality obligations or intellectual property rights.
These Terms, together with the Privacy Policy and any Order Forms or addenda, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements, representations, and understandings.
LMTY may update these Terms from time to time. We will provide notice of material changes via email or a notice within the Service at least 30 days before the effective date. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
You may not assign these Terms or any rights hereunder without LMTY's prior written consent. LMTY may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any assignment in violation of this section is void.
If any provision of these Terms is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.
Failure by either party to enforce any right under these Terms will not constitute a waiver of future enforcement.
Neither party will be liable for any delay or failure to perform due to causes beyond its reasonable control, including natural disasters, government actions, cyberattacks, or infrastructure failures.
Notices to LMTY must be sent to legal@lmty.com. Notices to you will be sent to the email address associated with your Account.
You agree to comply with all applicable U.S. and international export control laws. You represent that you are not located in, or a national of, any country subject to U.S. government embargo or designated as supporting terrorism.
If you are a U.S. government entity, the Service is provided as a "commercial item" as defined in 48 C.F.R. § 2.101.
LMTY, Inc.
Email: legal@lmty.com
Website: https://lmty.com